Before I write this post I want to make it clear that I love our NHS, we are extremely fortunate to have it but it is stretched to its limit and this does make it hard to provide the service that they're striving for. Although I'm not personally employed by the NHS as I'm a Practice Nurse in a GP surgery currently, I do have many memories of wards being understaffed, bed blocking and the difficulties of being a Student Nurse. It was hard to try and embrace the NHS at this time and difficult to comprehend how you can try and do your best when you're working against the odds. That being said, I am as you know very proud to be a Nurse, love my job and am very passionate about nursing. However, this post isn't about me. It isn't about my role as a Nurse nor is it about bashing the NHS. What it is about is how earlier this year I felt let down by the NHS and how I feel it could have been prevented.
Earlier this year many of you who read my blog know my daughter Elarna was quite poorly. You can read more about this by heading over and checking out this post, our 2 months of stress. I'm not going to go into masses of detail as the post I wrote back in May explains more, but in a nutshell, we found a lump, cue worrying (naturally), we saw several Doctors (all locums I need to add) who didn't seem to know what was causing it or really know what to do. We were never issued any antibiotics or had bloods taken after the first couple of appointments which if had been may have prevented it developing further. However we will never know now if it would have helped. We were eventually referred on the NHS for a variety of scans and tests but this was not until after we'd decided to go down the private healthcare route. My husband had been paying for it so we figured we may aswell explore all avenue's. We were seen quickly going private and although we had to travel to Leicester so not exactly local things moved swiftly and we had answers and options available to us. After the advice of the private consultant we opted for surgery and it would seem that it was the best option. Between waiting for surgery we did need to be seen out of hours and I cannot fault that service. It's just the bits in between that could have been better.
|Pleased to say she is much better now!|
The waiting times, lack of consistency in GP's, the delay in treatment in the first instance made for a disappointing and loss of faith with the NHS. What I can't fault however is the care we did receive when Elarna was admitted for tests and investigations on the children's assessment unit. Although the wait to be seen on the day was ridiculous (I was there over 8 hours) the care and attention from the staff was second to none .
I wouldn't say we received awful care from the NHS, it was just inconsistent and being passed from pillar to post wasn't ideal. It would have been good if the 1st GP we'd seen had issued antibiotics, requested bloods and other tests at the time meaning things may have moved quicker than they did. It was a very stressful time for us all and I think it'll stay with me for a long time just how grateful I am for my beautiful children and the medical professionals that do work so hard to keep our healthcare ticking over, be it private or NHS.
This is just a snapshot of what we went through with Elarna and people go through a whole lot worse than what we did. Sometimes as hard as us healthcare professionals work, sadly things don't always go to plan and things are occasionally beyond our control, such as waiting times. Sometimes you may need to take further action in the legal respect if things haven't gone as planned. There are many different ways you can do this but Your Legal Friend is a good place to start for advice and guidance. Head on over to the website for further information.
What has your experience with the NHS been like over the years?
* Collaborative content.